From the minute I called when our AC quit working to the end of that very same day when I had a the complete installation of my new scheduled for 2 days later the service from Reliance has been spectacular! The service technician (Kyle Vodden) who came out was professional, knowledgeable, and trustworthy. He spent the time to make sure I knew exactly what was going on. Dean Timpany - our Home Comfort Advisor - came out the very same day even though the appointment was originally scheduled for the next day. He was also very professional and knowledgeable, walked me through my options, and explained the pros and cons. No pressure but because of his excellent salesmanship and professionalism we signed up a full rental deal at what I believe to be excellent value. I am more than satisfied with the service I have received this weekend from Reliance and highly recommend them to anybody looking for service or upgrades to their current heating or cooling systems.