Reviews

10/10

We went searching for someone to install a gas fireplace insert in the summer months. We went to three different places, all of which quoted about the same price. Even though I had carefully measured the dimensions of our fireplace, no one could guarantee that this make, or that, would fit until they sent a representative to see/measure. We went with Toronto Comfort Zone (416-482-8585) only because the owner, "Sonny," seemed to be more knowledgeable than the other 'salespeople' that we talked to. But, boy, did that translate into intelligent suggestions and decisions once he had visited and measured. We had a glitch with the remote control after the unit was installed. Sonny made certain work of fixing that by sending an expert to fix the problem. It took a while for this to happen, but the fireplace - which we love! - works flawlessly and show beautifully. Are we looking forward to the next Christmas power outage? (Remember that one?) No. But, if it were to come, our fireplace would be a comfort. I sent Sonny an email about three months after the installation was completed saying how much we appreciate the beautiful job that his company did. We're glad we happened on Sonny's company.

Approximate cost of services:
$5,000.00
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Company Response

Thanks Jim for your kind review. We always strive to do the jobs to the best of our ability and we become very glad when we find out our clients love the job done. On behalf of my team, I want to thank you for bringing your business to us and wish you a warm winter next to your lovely fireplace.