March 2019 followup in the saga of home maintenance...
Another Positive review for Roofrepairs.ca! I would highly recommend them to anyone with a roof issue or concern. They are professional, reliable, and fast to respond to your call. To summarize, there were high winds, and I was horrified to find a shingle on the ground in the backyard Saturday evening. No water or leakage, but I was still worried. I called Roofrepairs.ca ASAP, but how many places are going to get back to you on a Saturday night? However, Greg at Roofrepairs.ca called me back within the hour! That fast, professional response is just what every homeowner is looking for. In addition, I was able to set up an appointment with the excellent roofer who had worked on the house before (Rob, mentioned in the previous review below from a couple of years ago). When Rob arrived at the house, he was courteous, professional, and (as always) honest about what needed to be done. Yes, there were a couple of shingles that needed to be replaced, but otherwise he said everything was fine. He replaced the missing shingles for the price of the service call, and everything was finished in less than an hour! Another big THANK YOU to Greg, Rob, and Roofrepairs.ca for a job well done!
PREVIOUS REVIEW (from a couple of years ago) ... A big THANKS to Roofrepairs.ca! I was worried when I saw what looked like a couple of very small dried water spots on the floor right below an area on the roof that had been previously repaired a couple of years ago (that time the flashing had been torn away by a raccoon or some other wildlife, allowing a small amount of water to enter the area.) I wasn't certain if this new water spot was early evidence of a future, potentially serious leak (or just a spill from someone who didn't clean it up and didn't want to confess ;>). However, given the history of that section of the roof, I was fairly worried. (The roof isn't all that old, but as we all know even a new roof can have issues.) So, expecting the worst (and concerned about that day's predicted ice storm and rain) I immediately called Roofrepairs.ca. What happened next was amazing! After speaking with Kim, the office manager, about the situation, she managed to arrange to have Rob come by that very same day before the ice storm was supposed to start! When Rob arrived, he was very quick and professional. He went up, took a look at the situation, and came back down to tell me that he could find no evidence of any obvious issues. (He did comment on the mediocre quality of some of the previous shingling work that had been done by another company, though). He also told me that there would be no charge for his visit because there was no work for him to do! Instead, he told me to just keep an eye on the issue, and that if there was a problem during the upcoming storm he could come back out if necessary and get a better idea of what might be causing the issue. I REALLY appreciated that!
The final results? The very messy ice storm and rain came through…and there was NO leakage from the roof. NONE. Rob was right. There was no issue, just a very worried homeowner (me) who suddenly felt much better!
A lot of places might have just told me that we needed work done since they were already out there, but Rob was honest and professional. Thanks again to Kim, Rob, and Brad for everything! It really puts my mind at ease to know that we can call Roofrepairs.ca if we ever have any issues with our roof. In addition, given their excellent service and honesty, I have already had Rob and Brad (roofrepairs.ca’s owner) back to quote on some eave trough, etc. Once again, they were prompt, professional, and straightforward about the roof's condition and needs. I look forward to seeing the quote, but I must say that I would already recommend them to friends and family (and am planning to do just that in the very near future).