Reviews

0/10

master concrete showed up on time and completed the job,but after i paid them ive never seen or heard from them again.my job was done in sept.2014 and it was written that i have a 1 year guaranty.ive been calling to arrange a meeting for repairs for the past 2 months with no response. my repairs include cracks in the cocrete,pebbles missing,and dips in the driveway.

Approximate cost of services:
$6,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hercules was out to meet with you and your wife in July but only your wife was home at the time. She showed Hercules what your concerns were. After meeting with your wife, Hercules was under the impression that everything was dealt with. Hercules Informed your wife what needed to be done and she was fine with it. We thought this matter was looked after. We are not sure why a review was written, when Hercules was out to meet with you.