David Lindquist from Calgary

When our furnace control board arced and burnt out one morning, we called Knight and were very happy to get a technician (Sean) within a few hours. Sean was pleasant, knowledgeable, and professional, and was able to quickly provide us options. While he was able to provide opinions (which we appreciated), he did not push us, leaving the repair-or-replace decision up to us. When we elected to replace the furnace with a new unit, he was helpful in the process of choosing an appropriate furnace, and Knight was able to provide it for a reasonable price. He also offered to bring by ceramic heaters to get us through the night -- while this was not needed (the weather wasn't too cold), we very much appreciated the offer. While he did mention the obligatory add-ons (humidifier, service plans), he was not pushy and accepted our decision on these. The installers were on-site in good time the next day, and were able to complete the installation professionally and quickly, giving us heat again! In short, we were very happy with Sean, the installers, and our new furnace. Knight provided very good service for us!

I had a torsion spring failure in my garage door (both internal torsion springs), and called Best Doors. They were here within a couple of hours, and had the door repaired and working perfectly in less than an hour. The price was exactly what was quoted over the phone, the workmanship was good, and the service was excellent! Very satisfied!

When our shingles started to look rough, we used Homestars to select a couple of contractors for quotes on shingles. Of the two top-ranking roofers on the site, Sokol was the most professional, most punctual in setting up an appointment for a quote, and cost slightly less. He also found (and documented) wind and hail damage and encouraged us to apply to an insurance adjuster to recover at least a portion of costs. We did receive one quote (from a third contractor) that was lower than Sokol's (though only by about 10%), but the professionalism, work that was to be done, and materials quoted did not impress us. We are very pleased with the work done (Sokol personally took me up on the roof to review every facet of what was done) -- it was done professionally and with attention to detail. They also found one location where the original builder simply left out plywood -- upon ripping off the shingles, they found a gap in the roof where no plywood was put in place. They were great about showing us photos of this and fixing the problem. They completed the work in a single day (from about 9:00 to about 7:00), and cleaned up after themselves very thoroughly. The work crew was friendly and obviously experienced. I should also mention that they had the materials craned to the roof -- always the sign of an experienced roofer. (We've seen some work crews laboriously lifting bundles up the ladder.) Overall, we feel that we received good quality work, good quality materials, and a very good experience. We would without hesitation recommend National Star to anyone else looking for roofing services.