When our washer quit, we purchased a new one from Canadian Appliance Source in Mississauga. I had no good understanding of the new low water washers and it was not explained to me that there was no option to fill tank if desired. I thought it was an option! For some purposes such as using the machine for dyeing items, it is useless. I completely loathe the new machine. The same day it was delivered I called the store and politely explained my dilemma. When speaking with the sales man I was led to believe that I could make an exchange for a machine with the options I need. I also spoke to the store manager; however, I discovered that the next day the sales manager had put a "no return" notation on our account. His manner was surly and unpleasant. Never would I buy from this company again. I am completely dissatisfied with the product and the unpleasant attitude of the manager towards an unhappy customer.
- Approximate cost of services:
- $816.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?