A plumbing leak necessitated cutting holes into a drywalled knock-down ceiling at my rental property. Naturally, after the fact it's near impossible to replace/match the knock-down without probably replacing a large portion of the whole ceiling. Big Al's came out promptly and gave me a reasonable quote for repair. I presumed the quote was for a single visit "quickie" repair. Big Al's guys were out 3 separate times, patching, prepping and finally re-texturing the ceiling, (dividing the quote by the visits makes it even more reasonable!). The end result was spectacular! You'd be hard pressed to know that the ceiling was patched. Scheduling arrangements, quote, and billing was handled quickly by e-mail. Big Al's is highly recommended!