For the hefty price of 824.25/year they put up and take down the christmas lights each year. The service was absolutely terrible as they where always late putting them up and taking them down with several burnt out lights they don't replace. Now that we are moving they refuse to buy back the lights. Don't waste your time or money on this company. They are not worth either. *Update* Despite the reply on here from greendrop the issue is still ongoing. After calling several times to the company they finally made us a lowball offer of $460.00 for the lights and we countered at $500.00. We have yet to receive a response after leaving several messages saying that we'd agree to the $460 to be done with it, and we have neither compensation or the lights we paid the full price of $2000.00 plus almost $1000.00 annually to have set up. It seems they have been stalling to get back to us and the issue remains unresolved.
- Approximate cost of services:
- $824.25
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
I would like to review this issue with you. Unfortunately the cost of installing lights in winter months can be very expensive due to various reason but we strive for 100% customer satisfaction. Please contact me @ kschram@greendrop.com. I would like to discuss how we can best resolve this situation. Thank you