My salesperson was great prior to signing all papers. Then felt like I was forgotten. Double booked my 1st walk through with another person and left me basically on my own. Customer service should be a priority and salesperson should be available for a one on one time for a walk through. And good customer service should be followed through to the end. Moved in, windows filthy in brand new house. Emailed 2 days ago if they will clean them and still haven't heard anything. Every time I ask about landscaping..the response is "its a seasonal thing". It would be nice to know!!!
- Approximate cost of services:
- $350,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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