I hired Green Drop to perform weed control on my property (Beautiful Basic package). The first time they showed up, they only sprayed the front yard. I requested a re-spray to include the backyard. However, they did not show up. I called in 3 times over a span of 3 weeks and still no action. Finally, when my site came up for the 2nd scheduled spray they arrrived. I requested they contact me prior so I could direct them to the areas I wanted covered. Instead of complying wth my request, they didn't call me. Even worst, they ended up spraying the wrong house. They did my neighbour's yard instead. On top of that, they had the nerve to place the Green Drop sign on my house. I find the customer service extremely poor and the service even worst. This is an unprofessional, poorly run company and I am requesting a full refund. I would not recommend any one using them for any services.
- Approximate cost of services:
- $200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Please forward your contact information to bgibson@greendrop.com.