Reviews

10/10

Inspector was great.. Went above and beyond as if it was his house. For his price you will NOT get what he does ANYWHERE. I was very impressed. Thanks Again .

Approximate cost of services:
$350.00
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Company Response

Hi Feleicia,
Thank you very much. It was a pleasure! I love meeting new people every day and helping them understand the components of a home. That is what Quantum Home Inspections is all about. Education. Remember that we are here for you any time you need us. Thank you again.
Enjoy your new home!
Stefano Ramacciato
Quantum Home Inspections

4/10

End of February 2015 beginning of April 2015, we used Classic Home Inspection for our pre-purchase home inspection. We were booked with Brent. Company was friendly and nice inspector seemed very knowledgeable and like he knew what he was doing and explained a lot during the inspection. To us it seemed top notch, but we are also first time home buyer so we don't anything about process or what is involved. The inspector was on time and cost was low. We got our report, only major issue mention in report, was main floor front window one panel has lost argon gas and recommended to be replaced. Thinking that was minor, we waived inspection on my home and bought it. We had to call to get copies of out pictures. Thirty days later when final visit before key turn over, i bought a contractor to provide estimate on downstairs window, only to find out that all windows in master bedroom also need replacing and have lost argon gas also, and condensation is built up in window, along with a pink color is on inside of glass. Also that none of the windows actually have handled to open them. The master washroom tap, no water is released through there into tub. Water only comes from shower head. The master bedroom, paint is stripping, due to water damage. To my thinking, i would think these items were vital notes in buying a home, and in 30 days for all these to go bad seems a bit farfetched. I emailed inspector twice and no reply, so i called him once and he only stated that they were working at time. To us 30 days is not long for all these items to go this bad. Second time i tried to call because we no longer had access to our pictures no answer. Therefore i had to call from a different number and he answered and stated he would send to us. He did send them and were downloaded them. I would advise anyone, please know what is expected and ensure all you are aware of how long form inspection there notes are good for, else you will be like us with a bill on a new purchase. I was told to use Mike Holmes, now i wish i did, because i know i would not be going through all this.

Approximate cost of services:
$320.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 3 people found this review helpful.
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Company Response

Thank you so much for taking the time to leave me a review “upset in Brampton”. Believe it or not, I really appreciate it. It once again proves that I’m not writing my own reviews on this website like a few of the others on here. (oh yes we can, oh yes they are). Interesting. You know, when you’re in your own business such as myself for such a long time sometimes we have to be open to criticism. As much as we don’t want to hear it, we have to. However here’s why I’m going to take your review with a “grain of salt”. Number one, you had told me over the phone the contractor told you that the “entire shower stall” would require replacement due to the diverter valve on the spout not working properly. I said “he did?”, I was actually quite concerned about the fact you were about to be taken completely advantage of, so I took it upon myself to contact the people as it turns out...he didn’t say that at all. He told you a “little CLR” will fix it. That’s odd, why would you tell me different. I proved to you that I did check to diverter valve at the shower stall because I said if I didn’t I would have been soaking wet if I hadn’t put the diverter in the down position. It was working perfectly fine at the inspection, what happened with the current home owners that were using it I don’t know. When it’s all said and done though, it’s a $15 part. Very simple to install. Number two, I have proof that I sent the pictures to your husbands email the day of the inspection, and so do you. A little embellishment to add to your story? Number three, we went through the window situation, lets be honest, you wouldn’t even know what Argon gas and what was happening with the windows if I hadn’t told you what was going on. So why are you telling everyone I missed it? Again, adding a little embellishment to your story. By the way, can you show me in the pictures that I sent you (twice) where the paint stripping is? This is news to me. Like I said, we all have to be open to criticism at times, it’s good for us, however in your case, after finding out what I have found regarding the whole transaction and not with just myself. I have a much clearer picture as to who is writing this review. All the best to you. PS, have you seen the reviews left for Mike Holmes Inspections? $1400 for an inspection with that track record? Next time give him a go!