Our dishwasher wasn't working when we first moved into a brand new renovated apartment. When I first ran it there was no water coming through and I received an error that wouldn't let me restart it from there. Joyce from PLUMBERS DIRECT called right away to help me troubleshoot. She offered for me to send pictures over text to help me troubleshoot the issue. The fix required me to turn on the water valve under the sink and reset the breaker to clear the code. Both of these things helped correct the issue and the dishwasher ran from there! She was incredibly patient and helpful and didn't require waiting on a technician to come to our home and wait for it to be fixed. Since it was related to the dishwasher install, the dishwasher was $350 but consultation was free!

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Company Response

Thank you Melanie for your review and for sharing your experience. We are thankful to have a fantastic team to provide you with advise and service when you need it! We appreciate your continued support and recommendation to others. It was truly my pleasure to serve you and consult with you regarding your dishwasher issues and fixing it virtually! We look forward to providing service to you for many years to come. Thank you for your business!