Evelyn from Toronto

The knowledge, level of service, and professionalism of everyone in the team was impressive, resulting in trust and confidence that the work was done right, and thus will prove by next spring that our ice damming issue is finally resolved. Like many others, we had difficulty looking for a company we felt comfortable with after a few misses in the past. Nobody we knew felt confident to recommend theirs either. Found tIntegrity Roofers on the web as a relatively new company but with great reviews. As per reviews, Michael did assess, present and patiently explained the options to address the many problem areas we had, such as mixed-style venting, insufficient insulation, insufficient soffit venting, and a wall-sized window design that lended itself susceptible to the issue. Every member of the crew did in fact perform his task very well to the detail, and keen on rechecking that they are hitting the problem area. When our minimally-vented soffits were discovered during the work to be completely blocked by old wooden soffits underneath, Michael initiated discussion with Shay, without us asking, for a better price to cover the extra removal work that had to be added. While we need to wait till next spring thaw and similar winter conditions as the past year to test the solution, we feel assured that it will work, and should any unexpected minor issues arise, that they will also be promptly and effectively addressed. We think we have found a very capable and trustworthy company to serve our current and future needs. Thank you to every member of the team.