Reviews

2/10

I'm not normally one to write negative reviews, but while this company can do good work (they have for me before), I had a pretty bad experience. I have a leaking shower faucet - it should be a simple fix, right? Well, despite my giving advanced instruction about the type of shower I had (Price-Pfister), the technician still came by despite knowing he doesn't have parts for it. $70 gone. Thinking that perhaps the problem can be solved by replacing a seal, gasket, o-ring - something - I agree to have him take it apart and look at it. $180 gone. All in all, it was just a scheme to up-sell me to a $2000 shower model. I initially agreed reluctantly, but then had buyers remorse after talking this out with my wife. She thinks a $250 charge to not fix a leak and upsell is a crooked modus operandi. I agreed and cancelled the job. I'm glad I did - I'm sure if something went wrong post-warranty, they would just conveniently "not have the part" again. I'm done with Clearview.

Approximate cost of services:
$250.00
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Company Response

Laurent,

Thank you for reaching out to us with your concerns. We take every customer issue very seriously. It is why we've been in business serving Calgary homeowners for over 20 years! Please contact me at your convenience, I’d like to find out how I can earn back your business.

Sincerely,
Hilary Amos
Customer Service Representative 403-216-8439

10/10

Joel was very courteous and extremely thorough, much more than I expected for a condo inspection. It was a reasonable price for the peace of mind I needed to go forward with the sale. As it was an old building, I was surprised at the level of knowledge he had about certain construction standards of the time and what it might take to get a certain something repaired. Thanks for the peace of mind, Joel!

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Laurent!

Joel
Canadian Residential Inspection Services Calgary SW