I needed to have a new washing machine installed, the old draining system had been for a dishwasher so it had to be completely changed and in a very small space. I had another plumber quote me 600$ for the work and wanted to schedule the repair for 1 week later. I wanted a second opinion and called Draincom. Valentyn came and within 5 minutes told me how he would re-route the drain and quoted me 200$, he finished the work quickly and was very polite and knowledgeable. I had a few other plumbing issues (leaky shower and water stains on the baseboards). He let me know I could get a free cartridge for the leaky shower from Home Depot and after inspecting the water staining he figured out the water was coming from the outside wall, he took extra time to go outside with me and show me where the water was coming from outside the house and how I could seal it quickly without having to pay someone else to do it whereas the other plumber I contacted quoted me 150$ for a new shower cartridge and suggested I just put waterproof sealant on the stained baseboards to hide the water stains. I cant even believe what a difference there was between the work and professionalism that Valentyn from Draincom exhibited and the first plumber I called. It really felt like he was honest and wanted to fix the problem at a reasonable rate instead of totally ripping me off. I will only use Draincom in the future. If you feel youre getting ripped off and want an honest and professional plumber - these are the people to call.
