Contracted Renaissance to complete a minor job that I just didn't have the time to do myself; the painting of two bedrooms. I received a prompt reply after leaving a message and was provided with a quick quote. The owner of the company is extremely courteous and professional and was able to accommodate my schedule. One of his employees arrived on the set date and completed the project.
Some issues I had... I'm an extremely particular person and was told the painter was attentive to detail, sometimes to a fault, which gave me some sense of relief. However, the skepticism began to set in when I first noticed that none of the top door/window frames were taped off, which resulted in streaks being visible from over the edge. Once completed, I did a once over and saw paint splashes everywhere; window frames, doors, door frames etc. Corners weren't completely painted, and had to be redone. In the end, I ended up having to spend another hour going over the various areas and addressing these issues myself.
Lastly, the quoted price reflected the fact that I would be supplying the paint, which I did. Once completed, the painter claimed that he would need another $5 for tape, which left me completely dumbfounded. Do carpenters charge extra for using nails?? This has nothing to do with the $5, it's totally out of principle. You would think when you contract someone out to do a job, the tools and/or accessories required to complete that job would be included in the quoted price unless otherwise indicated.
Overall, I can't say I'm dissatisfied. But I contracted this company based on the high reviews it's received. After this experience, I can't say that I believe they were all warranted unless I happened to be the anomaly.