Reviews

10/10

I've used them before for a front door and garage door. After an OK experience with them last time, I decided to give them a shot once again. I had all the windows and patio doors replaced and they did a great job. Professional and very clean work. Ben, Igor and Max did a fine job. They cleaned up the place nicely after they were done their work. Thanks guys! The place looks great now. After getting comparable quotes that were both cheaper and more expensive, I'm happy I chose these guys. I would definitely refer them. Call Vitaly now! You won't be disappointed.

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Company Response

Good Afternoon,

We thank you for the opportunity. If there's anything more we can do for you or anybody you may know in replacing windows or doors, please don't hesitate to call us.

Best Regards
Total Home Windows And Doors

10/10

The team at Maher arrived on time, and were very professional. Asked questions as to were we wanted to place everything and any specifics. Took into account any input from us as to where stuff should be place. Akib was every professional and very good at what he did. All work was done within a reasonable amount of time and very cleanly. I would definitely hire them again and refer them to others.

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7/10

I chose this company after doing my due diligence and taking 3 separate quotes. I chose them because of their reviews and their price. Bad idea. After sales service is horrible. Anna had promised a warranty on all items installed. I had an extra large 36" front door put in to replace my current 32" door with a side light. The door installers Eduardo and team were professional and good at what they did. However they managed to short out my doorbell wires and it cost me an extra 200 to hire an electrician to fix this. They would not own up to the mistake even after showing them pictures of a nail through the wires. Also the weather stripping at the bottom of the door is tearing apart already, not even a year after the installation. I have called and asked Anna to fix this and never mined Fixing, she or her team hasn't even come to have a look. The garage door was a complete mess. Total Windows and doors does not do the garage doors themselves. They hire a third party contractor (Steven) to do this. The finishing was totally botched and after many times of the contractor returning the garage door is still a mess. The door was installed crooked, the garage door opener was installed on a slant. the caulking around the capping is horrendous. The door makes a lot of noise when opened and almost sounds as if it is going to fall off. Originally no sensors were installed for safety. After calling and complaining the contractor came back to install them. The contractors work is not professional at all. He left a mess in my garage, with screws and bolts everywhere. Whatever you do, DO NOT get a garage door installed by them. To cap it all off I feel the Front main door was ok other than the fact that there is no after sales support. Make sure to check and test everything before they leave. Don't expect any kind of help after they have received your money. And as said earlier, DO NOT get your garage door from them. I feel I wasted $3000 on these guys, don't be fooled by them. Anna Especially. Update... They did come back and fix the issue. The garage door contractor they use had changed now and they have a new guy doing it. He is much better at what he does. Years later, both doors are still holding up well and the quality is good. I will give them a second chance.

2 of 2 people found this review helpful.
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Company Response

Dear Nas,

We can only imagine how upset you would be over this situation and we are making every attempt we can to resolve this so you will have a fully functioning Garage Door and no issues with the Front Door. This is not standard operating procedure and we are very sorry for the bad experience.