Reviews

10/10

Purchased a 100 gal reef set up from Mario at Big Al's (owner). He was very knowledgeable and made sure the set up would meet my budet and ensure the livestock purchased would survive and thrive. It is now a treasure in our family room. The kids love the window into the sea...

Approximate cost of services:
$5,000.00
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10/10

I had Rogers install a security system originally for our business. I was so impressed with the service that we installed a home system as well. You can't go wrong with the service and the price is competitive. Roger is the person to ask for, he will help any way he can.

Approximate cost of services:
$0.00
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1/10

The windows from Pollard have been nothing but poor quality. Over half of the units have had a seal failure, and the mold in our window frame has been a constant concern. We have had to have 3 of the window cranks replaced as well.

Approximate cost of services:
$3,500.00
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Company Response

Condensation on your windows is the first visible sign that the level of humidity in your home is too high. Excessive moisture will allow the growth of mold spores if not removed and if allowed to pool under the insulated glass unit will degrade the sealant.

Pollard Windows purchases window hardware such as the roto-gear mechanism for our casement windows from Truth Hardware. This is a well known, quality North American company. Typically if the roto-gear or "crank" requires replacement, it is because of excessive force.

Pollard Windows manufactures windows and doors that meet or exceed all current manufacturing standards established by the testing standard CAN A440-M90. This testing standard establishes benchmarks for performance. Pollard Windows also manufactures to the Energy Star standard.

If you choose to contact us directly we will make arrangements for a service tehnician to investigate the windows in question. If we discover a manufacturing defect, we will certainly honor our warranty.

10/10

The sale was a no pressure approach and the installer was very polite. The city softener and drinking system works well. We enjoy the convenience of having no worries about the water quality. The warranty on the product was far better than that of equal or higher units from the other companies.

Approximate cost of services:
$3,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

10/10

Contacted several companies for water treatment (softener and Reverse Osmosis)Their staff were the most helpful and kind and the price was the best and offered the best warranty, don't hesitate to give them a call

Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

0/10

Culligan should be Callagain and again and again... because if you need service this is what you'll be doing. Finally called [competitor name removed -- Ed] and they helped me sameday, even though I didn't buy equipment from them (already working on removing culligan to replace with their's, prices are even more reasonable...best part is they are a CANADIAN company, not US owned) Culligan has lost alot of customers due to poor service, and I'm one more.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any inprovement would help...
Any advice to offer fellow homeowners facing a similar project?
Call someone else....!
1 of 2 people found this review helpful.
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