Reviews

10/10

We had a ductless air conditioning system installed in June 2016. Air Quality Dunrite was referred to us by my parents who have used them for many years. The rep, Adam Saunders, who came by to provide our free estimate was extremely knowledgeable, thorough and friendly – went through all of the options, answered our endless questions on the day he visited our home and afterwards via email. His replies were always timely. The system was installed by three young men, unfortunately I don’t recall their names, but they were also very friendly and thorough, reviewed with us where the systems were to be installed and then completed the work in one day to all our specifications and cleaned up completely before leaving. Air Quality Dunrite offers very competitive pricing and warranties and we are extremely happy with the Daikin system that we selected. Thank you Air Quality Dunrite, it so refreshing to be able to hire a service provider who not only offers quality products at a competitive price, but friendly and exacting service at the same time.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Brian, thank you very much for your review and your kind words. We try very hard to perform our job and do the right things for our clients. Feedback like yours helps our team understand where we are doing well. If we can do anything for you please don't hesitate to reach us on our website www.airqualitydunrite.com or 416-674-8184.
Thank you again
Darrel

0/10

Extremely disappointed - bathroom was supposed to be finished in about 3 weeks but was nowhere close to being completed when the deadline was reached. We had to tell Jerry to tear down and rebuild one of the walls because the room was not square. Then we noticed many of the studs were cut too short leaving gaps. Jerry brought in a licensed plumber to do the underground drains and as far as we can tell this work was done well but then Jerry fired the plumber and instead of bringing in another plumber he decided to do the copper himself. He did a terrible job (reused the old copper and joined multiple short pieces together). We told him to rip it out and get a plumber in to do it but he refused - he tried to convince us that his work was fine and he also said he didn't know any other plumbers - what contractor only knows one plumber!!! Also, the sink drain he installed slopes on an uphill and the toilet flange he installed will end up covered by cement when the floor is level. Finally fed up with Jerry's attitude and having major concerns regarding the quality of his work, we fired him.

Approximate cost of services:
$12,500.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

This client hired a plumber to change a lead tiolet pipe on the upstairs main bath He charged 1000$ cash and had me break the wall behind the old tiolet so he could hook up the pipes then he stated he had to go to another job so he left the client on a friday saying he would be back on Monday to install the tiolet. I dropped the work I was doing elsewhere and went and installed the tiolet. I also cleaned up the mess and disposed of the old tiolet. I fired the plumber on Mon and told him no cash deals all work must be in writing and gst paid. This client didn,t like the way I was doing things so He fired me .I can,t as a legimate liscenced renovator be doing cash jobs.