Reviews

10/10

I called Mersey Service after my home heating system would not turn on. They sent a technician (David) the same day who diagnosed the problem immediately and arranged to do the repair the next day. David showed me that the damper motor was no longer opening and explained that as a safety feature the electric ignition would not work if the damper was faulty. David was professional and took the time to explain my options for maintenance of my boiler. He did a thorough cleaning of the vent and the boiler and the system is working efficiently again. I appreciate the time and care that he took to make sure the system was working well.

Approximate cost of services:
$800.00
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Company Response

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10/10

I am very pleased with the work completed by Mike and Chris and have already recommended Emerald City Design to a few of our friends and neighbours. Extensive electrical upgrades were completed with all repair work done immediately so that we could live in the space as the work was done. The basement space has been completely transformed into a warm, dry and very comfortable living space. Mike was up front and accurate with cost estimates. He kept an open dialogue, making very practical suggestions along the way. I am very happy with the finished work and pleased with their attention to every detail.

Approximate cost of services:
$14,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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