erin.thackray in Toronto, Ontario

This company repaved my driveway a few years ago. They did not finish the edges in the way they said they would and they left messy crumpled asphalt behind my gate. They initially said they would be back soon to fix this but never returned. The slope created also means that all the water that runs down the driveway runs into my backyard instead of shared with my neighbour. I made so many efforts to contact the company to have them return and fix their work. I was ignored every time, with no return calls. Until finally I did speak directly with the owner who was very dismissive and avoidant of my concerns. He again said someone would come later that season to look at the work but no one ever came. It seems once they have their money they have no commitment to complete their work or ensure the satisfaction of the customer. It is very difficult to contact them or have them take responsibility for their work.