Katja in Danforth village

I booked this co. over the telephone. I told the fellow i had some drywall. There was a fair amount of stuff - say four cardboard boxes full of it - but at best I estimated all of my stuff to fill 1/3 of the truck if all is stacked well. Now, looking on line, even if I undercalculated and had filled a 1/2, it wouold have come out to $438. When they guys got there they had a chart (you can see it on-line but it doesn't include some surcharges their chart had on it). The on-line chart conveniently leaves out any images of drywall, which is pretty darned common. Anyhow, they said that since I had more than 2 wheelbarrows of drywall (not much more, really) they could calculate the loading of the truck only by stacking one foot high. Plus, in addition to the load cost there would be a $198 surcharge for drywall beyond one wheelbarrow. Stacked at one foot low, my load surely filled the truck. It's kind of like saying, having a bath tub filled to an inch is a good bath. The bill was a whalloping $600 and that after I objected vehemently to a bill that was going to be almost &700. Not anywhere near what I have paid in the past. The guys were nice and none of this was their fault. I needed to get the stuff immediately out so I paid it. The marketing is less than transparent. The poor workers did say maybe someone on the phone should have mentioned the drywall thing. I told my real estate agents the price (they saw the stuff) and they said they wished I had mentioned that I was using this company so they could have warned me. They have heard this repeatedly. I am not one to do things on the cheap but this was nuts! I do not recommend them.

Demetris did an amazing job on my very worn floors - 2 rooms and a hallway. He was honest about the limitations of the job in one area and gave me choices about what to do. He covered doorways and things in closets to limit the mess. He cleaned up after himself very nicely. When his job didn't match one floor I did myself, he offered to refinish the whole room at no extra charge! Said he wanted me to be happy. Communication is professional and excellent. Price was very reasonable. I wholeheartedly recommend him. Thank you Demetris!