Reviews

10/10

This was actually the second time we went with this company. They did an excellent job with a previous job fixing a drainage issue at the front of our house and installing a back flow valve. This time around we needed to do some waterproofing and installation of a sump pump in the backyard of our home. It was difficult to get to as we had no rear or side access to the area. The only access was through the front basement entrance leading to the yard. There were a few contractors that were hesitant to take the job because of this issue, but DrainCom and their crew said they would make it work. And they did! The best part about this company is their dedication to customer service and their prompt and professional communication. We live in the United States currently and because of the pandemic, we were not able to come home to be there in person to deal with the renovations. DrainCom made it very easy for us to communicate and manage the project remotely and were very understanding of our situation. We highly recommend this company for all drainage and waterproofing work!

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Company Response

Dear Ian!
Thank You for taking the time to share your experience. It is rewarding to know that you were so happy with the service provided. And big thanks from all of us at Draincom !

10/10

Devon was a great contractor to work with. We needed to repaint the walls of our house as our tenant was moving out. Devon gave us a great quote and worked well with our schedule and the tenant's. Communication was efficient and on point. We appreciate his high standard of work and communication to us more so as we're stuck in the US currently and had to deal with our tenant change over remotely. Devon was great to work with and stayed on schedule and within budget. We will use his services again for further touch ups on the property in future.

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Company Response

Thank you Ian

10/10

The company as a whole from customer service reps to the technicians and the plumbers are excellent. The work was a straightforward backflow repair with a backflow valve installation. Living in a remade but older home in Toronto, there were a few hiccups with the existing plumbing that they addressed and fixed in record time. What I liked best about the company is everyone seemed very invested in their work, treating our home and the problems that they found as if it were their own home. At the end they did a clean job and the workers were pleasant to communicate with. I would definitely recommend them to anyone in the city that needs their plumbing work repaired!

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10/10

We were looking for a small and quick reno of our basement, moving plumbing and electrical from one end to the other, thus creating a new laundry room. It involved feeding new wire and cutting new lines for the water. Farzad and team delivered their services with the utmost professionalism and punctuality, and in the end, stayed within our time and financial budget. Their work was clean, meticulous, and communicated with us every step of the way. Farzad was a pleasure to deal with and we would use him for future renovations at our house, as well as recommend him to others.

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Company Response

Thanks Ian,
It was a pleasure meeting you.
I appreciate spending time writing about your small project. Your involvement and help was the main factor to our success in this project.