An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Survey Date:1/20/2015 Branch ID: 369 Satisfaction Summary 97% Excellent Customer Information Name: DONALD BARTLETT Address: 244 CENTENNIAL RD SCARBOROUGH, Ontario M1C 1Z9 Phone: 4162812596 Email: don.bartlett@veritrack.ca Stars ID: 123009 Technician: 95 Loyalty Ratings Overall satisfaction with Mersey Service Experts? 90% What are your reasons for giving Mersey Service Experts the rating that you did? Dave identified and corrected the problem quickly. He was VERY pleasant. He took time to show me why mice couldn't get in and cause trouble. Unfortunately, the problem was caused by me, and I had to pay for the call. Likelihood of doing business again with Mersey Service Experts? 100% Likelihood of recommending Mersey Service Experts to friends and family? 100% Performance Ratings How would you rate Mersey Service Experts on the following attributes? Customer Service Representative satisfied all needs when scheduling service 100% Technician or Residential Sales Consultant arrived within promised timeframe 100% Technician or Residential Sales Consultant offered quality, dependable work on first visit 100% Technician or Residential Sales Consultant showed respect to me and my home 100% Mersey Service Experts is easy to do business with 100% Mersey Service Experts is a good value with competitive pricing 80%
- Approximate cost of services:
- $112.00
- Company Response
Donald, thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!