Ductless/split home air conditioner
Our 12-year-old ductless air conditioner broke on one of the hottest days this summer. We had difficulty finding a company which could deal with our problem, because it was a less popular brand than most. When we finally found someone, he was unable to come out until 5 days later. After the service rep. from this other company looked at our AC, he was unable to offer any help, and indicated that he would be unable to install a new AC for several days. We then emailed Max Malek via the Homestars website very early the next morning. We were impressed with how promptly he responded, because a couple of hours later Max called us to inquire about our problem. He arranged to come to our house later that same afternoon, and even though he didn’t know what the specific problem was he came prepared with some spare parts anyway. He tried a repair which temporarily improved the problem a little, but recommended that we purchase a new AC. Max ordered the AC and made a special effort to ensure that we could have air conditioning as quickly as possible. He and his assistant installed it quickly and efficiently. They were both friendly and very polite, and they cleaned up everything perfectly after the installation was completed. The AC he recommended is now working beautifully. We would recommend Aire Max without reservation.
- Approximate cost of services:
- $2,400.00
- Company Response
Thank you and we are happy that we serve great client like you hope in future we serve you as well,Max