Given my lack of knowledge about hardwood floors, I was pretty apprehensive about the whole process of installing new hardwood in the upstairs and on the stairs of my new house. But both Susan and Lehel made me feel comfortable and at ease the moment I stepped in the door. You don't feel like you're dealing with a company. They feel like family. They do everything in their power to not only educate, but make sure that you're comfortable with your choices. I priced a lot of flooring companies before coming to a decision and going with Alliance. While there were cheaper estimates out there, none of those companies could even come close to matching Alliance's customer service. I was on a very tight deadline before I moved into my house and I needed everything in place before the big day. Lehel made sure his guys repaired my sub floor, installed my floors upstairs and finished the stairs in a total of five days. After everything was finished, he called not only once but three times to make sure I was satisfied with the job. When I pointed out one minor problem, he sent his guys over the next day to fix it. It took five minutes and they left. I would definitely recommend Alliance Flooring to anyone.
- Approximate cost of services:
- $10,000.00