Margret from Brampton

We woke up one night and it felt hot in the house so I checked the thermostat and it was 77F but it was set at 72F, when the sun came up at 6:00am we went out to check the unit and found that the fan wasn't turning. We called at 8:00am to complain and they said they couldn't get to our home until the next day between 5-9pm, we were in an extreme heat wave and we have a one year old at home, they said that they would put us on a cancellation list. Fifteen minutes later they called and said that they would be at our home in an hour. It was fixed in 20 minutes, we were very thankful for the very quick response. We also have a maintenance plan so the repair didn't cost us a cent!!!!!

Always able to answer any questions that I may have, and whenever I have had an issue with my furnace someone is sent out right away to assess the situation and then it is dealt with asap.

When I called to say my furnace wasn't working, I had service call the same day, no waiting. A part had to be ordered but the technician was able to get my furnace up and running right away and the part came in the next day and the technician was here promptly the next day to install it. I was very happy with the service.