Scott in Danforth Area

We agonized over the decision of who to hire to replace our ancient gas boiler in our newly acquired 6-plex building. Should we go high or mid-efficiency? How many BTU's were required. We'd never had radiators before. So many things to consider. Ketteringham gave us quotes for every kind of furnace on our list, and then brought an engineer to be certain of the calculations/specifics. The quotes were very competitive with others we received, and the service was excellent and professional.

The furnace in our store/apt. stopped working during the night before Christmas day. Our tenants called us saying there was no heat. We inspected the furnace and could not re-start it. So we called Laird and Son. By 2:30 pm on Christmas day, they returned our call and met us at the property half an hour later. The furnace needed a new ignitor. Miraculously they had one, the right model and all on the truck! The fee for the service call and installation was a reasonable $150 - even on Christmas day. And the part about $300. The heat was back on, our tenants happy, and no frozen pipes. We were thrilled.