Peter from Toronto

Brian from Cozy Comfort was great to deal with from initial phone consultation, followed by in home visit on the same night to ensure right furnace was selected for the house. Price was competitive and install performed 1 day later and everything works mint! My furnace had quit and these guys bailed me out big time. Thanks again guys!

Shower Door of Canada came and measured my bathroom for a custom size mirror. I was told it would take 1.5 weeks to make and deliver and so I paid them a deposit. After 2 weeks I never heard anything and I emailed them and they responded they would get back to me. Another week goes by and I hear nothing and so I followed up once again with them. At this point I'm frustrated by the very poor communication and poor customer service that I've received. Finally they tell me the mirror is ready for delivery. A few days later the guys came to install the mirror and it didn't fit. There was a huge gap from the top edge to the ceiling and 2 cutout holes for the lighting were out of position by 0.5". The guys tell me they'll have to make a new one. Mistakes happen and so I emailed the owner asking them to rush the replacement mirror since I'm without a mirror and lighting in my bathroom. He replied and said he would get back to me. I waited 4 days and didn't hear from him. At this point I'm very frustrated since there didn't appear to be any sense of urgency in rectifying the issue. Finally I emailed him and told him that if he couldn't get me a replacement mirror in a week that I wanted my deposit back. The next day he replied that he couldn't do it in a week and offered to refund the deposit. I was very unhappy with my experience with this company and so I asked for my refund back. I certainly will not consider them for any future work.