Rooter Man is not to be trusted. They claim to know what the problem and solution is but take advantage of people. They did not follow up on what they said they were doing and gave wrong information about what needed to be done. They did not follow up to complete the work and took no responsibility for providing false information. They know the loops that they can use to misguide and over charge people. From my experience, they took advantage of my situation and provided me with a wrong assessment and over charged me. Ask them if they have a customer service policy. They are unethical. I would not recommend them.
- Approximate cost of services:
- $2,700.00
- Company Response
Hi Linda, RooterMan is now under new management. It is unfortunate that you felt misguided and I profusely apologize on behalf of the previous owners. A whole new team of the industries top professionals have taken over and are here to help at any time!