Reviews

8/10

The installers were brilliant. Completed 26 windows in 2 days. Work was good and acceptable quality. Mostly cleaned up after themselves but some garbage left for us to dispose of. One minor problem of edge sealing but no big deal. If you use GEM get the contract fully checked before you sign, we had some unexpected issues. They said they accepted credit cards but didn’t explain they charge an additional 2.5% on any payments made after the initial payment. They did drop this requirement for us when I informed Amex - this is not permitted by credit card companies. Price was competitive and I would use them again.

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Company Response

Hi Peter,

Thank you for taking the time to share your experience with us and We are glad you were satisfied with our services.

3/10

They quoted for the job and said they could do it on June 9th - they actually turned up without warning on May 18th. We had requested a quote from a different cleaner because of the delay. Was not impressed with the lack of communication and will not use New View again.

1 of 2 people found this review helpful.
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Company Response

Thank you for your reply. As we strive to service our customers promptly we came early as you stated that we could "just show up" unannounced before the original date. So sorry that we surprised you. We thought it would be a nice surprise. We will aim to make a courtesy call before such an occurrence in the future. Brian

10/10

They came much sooner than I thought they would, finished the job in 5 hours and cleaned up very well. Great job which included replacing some of the base wood.

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Company Response

Thank you!


First Review

3/10

Mike Tile is great at wall tiles and painting but care required for other work. Job was completed in 10 days as contracted but staff only on site for 4 hours per day. Floor tiles were poor, electrical required a recall to correct. Needed to get another contractor in to install shower enclosure - additional cost. Positives are that the guys are very friendly

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