BillZ

Great communication. The installation was very professional and we really appreciated the advice on improving our existing system rather than starting over with something more expensive and unfamiliar. It's a pleasure to get through on the first ring and be dealing with a live (and helpful) person rather than encountering a succession of menus only to sit on hold.

I am writing as the real customer of the job which a neighbour complained about in his posting of September 8. In fact, Modern Roofing did an excellent job. They were pleasant and professional and did their best to accommodate our neighbours who use the public lane adjacent to our property as a shortcut. This company did an excellent job. Lane access was interrupted when necessary for safety reasons (cleanup of roofing nails, protection from falling debris, etc.). The complainant was the only one of all our neighbours who raised a fuss. Rather than use the alternate route available to them or wait the few minutes requested to ensure their safe passage, they instead chose to aggressively attack and berate the workers who were merely trying to do their jobs. Their posted rating should be ignored. We have learned to expect the occasional inconvenience which is unavoidable in this congested area where contractors are commonly engaged in necessary work. By the way, their price was for roofing of both halves of a semi and two garages and seemed very reasonable.