Reviews


First Review

10/10

We found Giovanni last year, visited some of his past job sites, got some refrences and hired him to complete a project when our other landscaping company disappeared. His crew was able to squeeze us into their schedule and the project was completed to our liking and within the time frame Giovanni quotes. We are every pleased with the work, the attitude of his crew and are looking forward to enjoying our backyard this year. He completed everything from interlock, fences, built us a pergula, regraded our lawn and laid down new sod. Giovanni is back this year, To complete the planting and to scape a formal play area for the kids to play. Yet again, was able to fit in our project and we are working withthe same passionate crew. Large or small you can not go wrong hiring 3G to complete all your landscaping needs! I understand how important it is to see craftmanship and get a good reference. If you are serious about hiring 3G, I would be happy to show you the workmanship they did in our backyard. Maura

Approximate cost of services:
$5,000.00
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Company Response

Thank you Maura for taking the time to write me a review on Homestars. We take pride in our work and I'm glad it shows. My crew and myself thoroughly enjoyed working for you and your family, we truly felt appreciated! I hope you enjoy your backyard for years to come.
Giovanni

1/10

I love soapstone. It was the only natural stone I wanted for my kitchen. The problem, there are two fabricators in the toronto area. Although the product is lovely and the workmanship perfection be preparred to deal with Noreen and her policies. She is unflexible, unfriendly and does not deserve to be selling this beautiful product. I value customer service, it is what truely gets a company a good rating. Please try Green Mountain Soapstone in St Cathrines. They were great and I wish I gave them my business! ADDED:Our soapstone arrived and was installed. We continued to experience poor service, including a wild goose chase around the city, trying to collect something they forgot to bring with our original order. This is not just my perception, I was warned by others. Please take my warning seriously.

Approximate cost of services:
$3,500.00
4 of 5 people found this review helpful.
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First Review

10/10

Our reno began Nov 2nd 2009. We signed a contract with Domenic only a week or so before we wanted work to begin. We had him over to the house a month prior to provide an estimate. We had 5 contractors come through the home. It almost didn't matter what price he came in at (he wasn't the highest or lowest quote), when he walked through the house with us, he had a plesant manner, anything was possible, and he paid attention to details, added into our designers plans, etc. In our gut we new we could trust him. As we were not living in the house, things started off slow, but everyday changes happened and small steps were made. By mid-Dec we new our house had become his priority job. In a two week time, drywall, plaster, rough-in, electric, new hardwood floor, was complete. The job is still in progress with the trim/finisher putting in the moldings, baseboards, wainscotting. The painter is preping the home for top to bottom paint job, and the tiling for the bathrooms has begun. Next week the kitchen gets installed and it is all little details from here. Why select Diamond? Everyone is friendly and wants to get the job done right. We have had several different trades people in the house and the organization of their work has been flawless. Everything has been done to perfection. This is the third home we've reno'd, we know what we want and we know when it has been done properly, Domenic's team has done everything to perfection. Finally, change orders is something you deal a lot with in reno/construction. The "changes" we have been billed are for actual upgrades, not for mistakes or unforseen issues. 3 months later, our initial preception of Domenic is still true. He is a great person to do business with!

Approximate cost of services:
$100,000.00
1 of 1 people found this review helpful.
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2/10

I've had two dealings with this company and they do have great products at great prices, but their service is horrible. My first sales associate claimed he couldn't release any product information to me unless I was purchasing on the spot. As I do like to shop around, I asked for a quote on a tube, two sinks, two toilets, faucets, kitchen sink, totaling around $5000. he said he would email me one that afternoon. It's been a week and I'm still waiting. (I gave him a business card so I don't think the email address was mistyped) Anyway, we ended up buying most of these items from a company down the street as we were put off by the service we received. However, we did have to by our bath hardware from Taps. With our second sales agent service improved only slightly. I am still waiting to hear back on a change to my order which is time sensitive. Overall opinion: shinny showroom, service that sucks.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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