I had a problem with my hot water pressure in my house. J&S (Donny) came in and showed me that the problem was the mixing valve. I agreed to get the mixing valve replaced and pay around $500. While disconnecting my valve, he noticed that the screens were clogged. Instead of replacing the valve, he just cleaned the screens and reduced by bill considerably. He had opened the new valve's packaging and I wasn't attending. He could have replaced the valve and told me the problem was fixed but he didn't. He was honest.
- Approximate cost of services:
- $300.00
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- Company Response
Thank you so much for your comments regarding the service our technician provided you at your home. We take pride in ensuring our technicians are honest and upfront with our customers to ensure customer satisfaction.