Quote 9 out of 10
Timely, was very professional, wasn't rushed and did spend time to take notes and ask questions. Was willing to answer my questions and provide suggestions. Took time to provide the quote and not wing it on the spot. The quote was detailed enough
Price 9 out of 10
Not the cheapest price, one of the highest but it was justified when probed on their differentiating factor.
Communication 10 out of 10
One of their strengths. We appreciated a lot the timely updates. We never felt left in the dark at any point in time
Scheduling 10 out 10
Very accommodating. They were punctual and very respective of our schedules as well
Workmanship 9 out of 10
To get a 10 in my books it means the work is perfectly completed the first time around. I realize this is a high expectation. Overall the finished product was 85 % good. There was some imperfections which they fixed later and the final product was beyond satisfactory
After service 10 out 10
As a home owner there is always that anxiety that the tradesman will disappear after the last payment. This was never a problem. They responded to our needs without a flinch, what matters the most to them is that we are satisfied with the final product, we truly appreciated this work ethic!
Tip
Suggestion to pay extra for priming since this step generally surfaces up notable imperfections
Conclusion
We are extremely pleased with the completed project and will undoubtedly seek their service again. We have no problem to vouch for them. My overall rating would be around 9.5 however given such a flawed rating system (there is no way that everyone is a 10 here!) I will rate EQ Construction a 10 to play fair.