Master Drain & Water Works

Drain Services
Mississauga ON L4Y 3G8
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Master Drain & Water Works
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98%

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Reviews for Master Drain & Water Works

Average customer rating:
10 10 (332 reviews)

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dana in Toronto
dana in Toronto
1 review Toronto, ON
10/10

Replaced clay pipes with plastic pipes

I had sewage backed up in my house due to collapse of clay pipes outside my house. They came the next day and I had working pipes the day they came. They were prompt and worked very clean. I had a written estimate prior to the star of the job.
I had a back water drain installed at the same time. This all during covid. As the city department for the rebate was closed, as soon as they were open, Vitaliy came with the city inspector and had the paper work completed and ready for my mail in rebate.
Hopefully I will not need them again but would certainly call they for all my drain needs.

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Chris in Toronto
Chris in Toronto
0 reviews Toronto, ON
10/10

Lead water main replacement.

Master Drain did a great job. Little disturbance to our front garden. We noticed water pressure/volume increase immediately. Team was clean and courteous as well as punctual. Would gladly recommend.

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Andres in Toronto
Andres in Toronto
0 reviews Toronto, ON
10/10

Upgrade copper pipe water pressure

I must say, Vitality is one is most honest and best service person I have encountered.

I was very happy with the job master drain did and I would definitely recommend them

10 stars for me, awesome jobs Vitality and crew

- Andre

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Kevin in Toronto
Kevin in Toronto
1 review Toronto, ON
10/10

Main drain locate, snake, dig and replace

Vitaliy and his crew did a great job of digging up (12+ft down) and replacing our main drain as it was clay and had about 45 ft choked out solid with roots. They dug down deeper on my request in anticipation of our upcoming underpinning of the house and even TUNNELED underground under our porch to save it and make the connection! Very difficult work! They put in a cleanout and backwater valve on the exterior which is amazing to not have it in the basement floor. Very happy and will use them again in the future for this and other projects. Thank you Vitaliy and team!

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Private User
Private User
Private User reviews Toronto, ON
10/10

Sewer Plumbing total emergency replacement

We had an ancient clay pipe burst under our front porch, causing a sewer backup in our basement. Master Drain and Water Works were here the same day, dug out under the porch, replaced the pipe and backfilled the digging all within the same day! Not only that, but they noticed key and crucial other plumbing defects (old cast iron fixtures and poorly plumbed connections) within the rest of the basement that they were able to quickly, efficiently, and masterfully expose (which involved breaking up concrete floors), fix, and replace the concrete, within a matter of two days. And this was all during the Covid-19 pandemic. Their team was exceptionally clean, courteous, efficient, respectful of sical distancing, and the foreman Vitaliy was consistently checking in the them and with us to ensure that we were both informed on the state of work that needed to be done, our options for moving forward, the costs, and timeline. I do not hesitate in giving this company a full five stars and would recommend them to anyone in need of plumbing and water services!

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JB
JB
2 reviews Mississauga, ON
10/10

Repair to main stack

Had a crack in our main stack and Vitaliy was able to send someone out within the hour. Got us back up and In working shape within 2 hours of our call. Great service and would gladly recommend.

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Andrew
Andrew
5 reviews Toronto, ON
10/10

Water Supply Upgrade

Thank you to Vitaly and your team! Worked very fast and efficiently to replace the private side of the water supply from 1/2" to 1". Vitaly was very knowledgeable in the upgrade process. Worked carefully around a gas line and knew the precise spot for property line for when he was not permitted to dig further. Initially this was a problem for me (I was stuck with a 1/2" supply from the city connected to my 1" private side) but going by his recommendations I contacted the city and was able to get them to upgrade their side of the water supply to 1" all the way to the water main for no cost. Saved me thousands (around $7000)! The price Vitaly gave me was also reasonable. Overall a very happy customer. 2 thumbs up!

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Danny in Toronto
Danny in Toronto
1 review Toronto, ON
10/10

Main Pipe Replacement

Had a sewer backup coming from our basement washroom drain. Put a request on HomeStars for help and received a call back from Vitaliy within 20 minutes. He dispatched Walter to come out to inspect the problem. Walter used his camera scope from the basement drain and fed it as far as it could go. He then went outside to our front yard and used his radar machine to see approximately how far the camera was able to go. He explained that we had a collapsed pipe and would need to do an excavation to remove it and install new pipes.

He called back to Vitaliy and we did a conference call on speaker phone to discuss the issue and pricing. I asked if snaking the drain (cheaper option) could be done instead of an excavation. Vitaliy and Walter were both doubtful but still agreed that they could attempt it. If unsuccessful, they were willing to credit the amount back from the excavation and pipe replacement job.

For our peace of mind, Walter worked vigorously to try to clear the blockage with his drain snake. But as he had already presumed from his experience and expertise, it was inevitably determined that it was a collapsed pipe that needed replacement.

So we asked how soon they could come back to do the excavation and pipe replacement. Vitaliy re-assured us that even though he was booked up for the coming days, since it was an urgent issue and didn’t want us to experience any further sewage back-ups, he would make a call to reschedule a less urgent appointment that was pending for the next day so he could give us that spot.

Within 30 minutes, he called back to confirm that we could go ahead for the next day.
The next day, Walter and another colleague arrived and got straight to work with digging. They checked in with us to let us know when to refrain from using water, etc. They were done after a few hours and made sure that the problem was properly resolved by asking us to run high volumes of water to see if there would be any further back-up. Fortunately the problem was resolved! And I was given peace of mind with a 25 year guarantee on this service.

I will definitely turn to Master Drain & Water Works again if any future plumbing issues arise around the house. Thank you Vitaliy and Walter.

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myrna in Toronto
myrna in Toronto
0 reviews Toronto, ON
10/10

water pipe upgrade

they upgraded my water pipe recently, i really appreciate the service and professional attitude this company presented .they did a good job and well kept the place clean and tidy..job well done...

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JC in Ottawa
JC in Ottawa
3 reviews Toronto, ON
10/10

Fast & Thorough

Master Drain & Water Works was fast and thorough. Really appreciated the explanation of work to be done and done quickly. Work area cleaned and left in good order. Thank you for always returning my calls!

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Master Drain & Water Works

DRAIN...WATER...PLUMBING...WATERPROOFING

***** SERVICES *****
- DRAIN EMERGENCY'S !!! ,
- BLOCKED DRAIN !!!
- PREVENT BASEMENT FLOODING !!!
- BACK WATER VALVE INSTALLATION
- DRAIN BACKUP PREVENTERS INSTALLATION
- DRAIN BACKFLOOW PREVENTERS
- DRAIN BACKFLOW VALVES
- LEAD WATER PIPE REPLACEMENT !!!
- LOW WATER PRESSURE?
- LEAD WATER PIPE REMOVAL !!!
- INCREASING WATER PRESSURE,
- DRAIN SNAKING / CLEANING,
- DRAIN ROOTER,
- DRAIN VIDEO CAMERA INSPECTION,
- EMERGENCY DRAIN/SEWER - UNCLOGGING/SNAKING ,
- DRAIN / SEWER - UNDERGROUND - “HOUSE INSPECTIONS”
- TREE ROOTS REMOVAL FROM DRAIN PIPE,
- PLUGGED DRAINS,
- EMERGENCY DRAIN SERVICE / REPAIR ,
- DIGGING DRAINS INSIDE BASEMENTS,
- EXCAVATING SEWER OUTSIDE,
- DRAIN PIPE REPAIRS ,
- NEW DRAIN PIPES INSTALLATION ,
- DRAIN / SEWER PREVENTIVE MAINTENANCE ,
- FLOOR DRAIN INSTALLATION,
- UNDERGROUND DRAIN/SEVER ACCESS POINT
- INSTALLATION For Drain Video Inspections,
- SUMP PUMPS & SUMP PUMP PITS INSTALLATION ,
- BATTERY BACKUP SUMP PUMPS SYSTEMS
- SEWAGE EJECTOR INSTALLATION ,
- BASEMENT WALLS WATER PROOFING ,
- DRAIN PIPE REPLACEMENT ,
- DRAIN/SEWER CLEANING ,
- FRENCH DRAIN INSTALLATION.

Address: 3 Six Point Rd, Unit 2, Etobicoke, ON, M8Z 2W7
tel: 416-910-3599
email: service@masterdrain.ca
web: masterdrain.ca

Lear more about Dran Services at our blog
http://masterdrain.ca/drain-blog/

Recent Articles:
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A French drain is typically piped with rigid PVC plastic [...]

CATEGORIES
Drain Services, Plumbing, and Drainage Contractors
SERVICES
At Master Drain & Water Works we specialize in residential and commercial drain work, plumbing services and low water pressure problems, and repere drains problem caused by tree roots.
SPECIALITIES
DRAIN EMERGENCY'S !!!, *****LOW WATER PRESSURE PROBLEMS ???***** LEAD WATER PIPE REPLACEMENT Lead Water Pipe Removal Drain Snaking/Cleaning, Drain Video Camera Inspection, Drain/Sewer Underground Inspection, Tree roots removal from drain pipe, Plugged Drains, Emergency Drain Service/Repair, Digging Drain Inside Basement, Excavating Sewer Outside, Drain Pipe Repairs, New Drain Pipes Installation, Drain/Sewer Preventive Maintenance, Floor Drain Installation, Drain/Sewer Cleaning, Drain Pipe Replacement, French Drain Installation,
WEBSITE
http://masterdrain.ca/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
cheques,cash,credit cards cheques
LICENSES
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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