Reviews

10/10

We bought our dream home 2 years ago which of course had a pool. We were given by the previous home owners there pool companies #, to our surprise no one ever answered the # or returned calls. After 3 different companies we found Lenni. He is so reliable that I dont even call him anymore but text him when I need him. Money is not his primary reason for getting back to you because half the time he doesnt even charge for his service. Its Friday night at 7:30 pm, Im having a pool party Sunday and I have just learned that the heater is not working. I called Lenni to get some tips on what might be wrong-he"s coming over instead. Thats service.

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Company Response

Thanks again Loretto, we appreciate every review here on Homestars. Happy Birthday too and I hope your party was a good one as it was hot yesterday, probably didn't need the heater as the 30 degree weather sure felt warmer. For other client's reading our response and the review, we simple try our best to see if we can fix the problem immediately, or find a temporary solution for short term use, and do the repair as quickly as we can get our hands on the parts required. If there is something beyond what we can do, we let you know immediately and forward a name and phone number to you of someone who is licensed, insured, and experienced who can fix the issue, in this case, a licensed gas technician as it was something beyond our expertise. We treat your home and pool as if it was our personal property and give the utmost respect and care to ever client.

10/10

I am a new pool owner and have had a great deal of difficulty finding a pool company that either answered their phone or dealt with a issue i might have with the pool quickly and efficiently. Leni is a true professional who kept his word, went out of his way to deal with my problem and took the time to answer all my questions. My search has ended finally and I can now enjoy my pool knowing Premier Pool is around to take care of it.

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Company Response

Thanks for the review and info on this site, I came by and got the tank, I couldn't find the base though, no big deal I can find another along my trails lol, thanks and Mrs Wry appreciates your help also. Now she does have to lug around a 100' hose to water her garden anymore