Reviews

10/10

the day before the hottest day in july 2011 my 87 yr. old mothers air conditioner quit - i had used Richard to replace my furnace 3 yrs before and his work was outstanding. I called Ricahrd and he said he'd try and squeeze my mother in the next day. When i called my mother the following day one of Richards guys was already there and within 1 hour her air conditioning was up and running. Great Service, Fair Price, If you are looking for prompt and reliable service with no surprises -- call Richard @ CoreTemp

Approximate cost of services:
$400.00
Was this review helpful?
0/10

Called Reliance to pick up the 20+ year old hot water tank that had leaked in my basement, because we had replaced it with a tankless model. I was then informed it would cost me $65.00 for them to pick it up, or we could buy it out for $40.00, or we could drop it off at their office. This is how they treat long term customers? The woman I was talking to then tried to get me to rent the tankless model through a buy back program at $39.00 a month. Other places offer the rental of tankless models for $22.00 a month. This company is only concerned with making money and not customer satisfaction. I will never rent or buy anything from this company again, as well, I will never recommend this company to anyone.They didn't even appologize for the mess their tank made in my basement.

Approximate cost of services:
$5.00
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

I am so sorry for any frustration that was caused. Thank you so much for your feedback! -Cait

10/10

After 2 days of NOT receiving call backs from messages left with 4 other companys, Richard answered my first call and was out that day. We didn't like what he had to tell us, but after explaning what our options were, we understood what needed to be done. Richards service and professionalism were outstanding - I'm so glad none of the other 4 have called back (even 2 wks. later). Damn good job Richard !!!

Approximate cost of services:
$7,000.00
Was this review helpful?