The neighbors on our street began interviewing contractors in July 2014 with the hopes of having a fence built by the end of the summer. Out of 3 potential contractors, CanDo Fence and Deck stood out above the rest in many ways.
1) Professionalism and Knowledge:
The sales manager Alon Zamdvaiz was excellent to deal with. He was respectful of everyone’s time and with over 16 families present at the initial consult, getting everyone's attention was challenging. Unlike the other sales reps, Alon spoke to the entire group explaining everything from the pricing, payment options, contract submission, warranty, style, process to build and timelines. Not only did this allow all neighbors to receive the exact same information, but it also provided an open forum for neighbors to ask questions or raise concerns and Alon provided the response to the entire group. With the other contractors, many of us received conflicting information or missed some because they spoke to people individually.
2) Quality and Price:
There’s an expression “Price is only an issue in the absence of quality”. While CanDo was not the cheapest contractor (although they are highly competitive), when we toured the neighborhoods to compare the work of the contractors in the area, again CanDo was by far the best. I was particularly impressed with the finishing touches, including edging around the fence and deck, as well as the gate inserts.
3) Service:
CanDo does not require deposits in order to start the project. They require payment once the project is complete and provide their customers with several payment options. They prepared the contracts and distributed them to the neighbors who had expressed interest. For our lot, one of our neighbors hadn’t attended any of the sales meetings which meant a contract hadn’t been prepared for them. My husband and I were able obtain the neighbors support and CanDo worked with us to ensure a proper contract was issued to our neighbor so that we wouldn’t have to seek reimbursement.
We also decided to build a deck at the same time. We shared our vision with Alon and he helped us finalize the design for the look and feel we wanted. Although they promise project completion within 30 days from the date the contract is signed (in the absence of bad weather), we had our fence and deck built in under 2 weeks. In fact both were built within a 3 day window! Once the deck was built, and we started to use it, we realized we wanted to make a change. Alon worked with us to help document the changes, and negotiate a fair cost to make that happen. The changes were made to the deck in under a week.
Alon was extremely responsive to any emails or phone calls. I have yet to work with someone who is some timely in their replies.
I would highly recommend CanDo Fence and Deck.
