Reviews

10/10

Vilma was recommended to me from a renovation consultant I had used numerous times I found her competitively priced, very fast with required permit drawings and helping in selecting finishes This was for a 1000 sf gut reno of a condo in yorkville Thrilled with the final product and would easily recommend to others

Approximate cost of services:
$8,000.00
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Company Response

Thanks MKP, it was great working with you too. Looking forward to working with you again in the future.

10/10

Ive used Arby and his crew at least 6 times over the years, from small to big moves. Reliable, friendly with fair rates. Never any problems. I have referred to friends who have only been happy. Highly Recommended

Approximate cost of services:
$500.00
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Company Response

Thank you soo much many for your review. Hope to see you again.

10/10

Very Happy with the 3 custom closets installed in my condo. Some minor adjustments were needed after job completion, and the crew came back to fix no problems. Highly Recommended.

Approximate cost of services:
$8,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Manny - nice to hear from you. Sorry it has taken me far too long to reply, busy busy busy. Did you know that the Responsiveness rating on Homestars is not at all related to our customer service? It is based on how quickly we respond to reviews. That's right, we pride ourselves on how quickly we reply to our customers, and how much sooner we can get their home organized than our competitors, and yet our score is degraded by Homestars because I am too busy providing our excellent service to reply to our customer's awesome reviews right away. My bad. We'd likely have a 99.9% rating if I make the effort, so I guess that's what I'm going to have to do. Sorry, this is a pet peeve of mine since Homestars changed their rating system and we lost our top spot because of this... But I have to say that people looking for a services like ours are likely not very concerned about how quickly a company responds to their reviews, but would be very interested to know which companies do and don't provide their services in a timely fashion. Just sayin'. :)

With regards to the specifics of your review, Manny, yes although we endeavour to get the designs done right and build the ultimate solution, there are times when once we're finished and our client's put their things away they realize they want a minor change or two. More long-hanging than they thought, an extra couple of shelves for shoes etc. We have no problem accommodating most such changes, often at no charge dependning on the scope of work required. Of course if the adjustments were required because of something we did incorrectly there would never be a charge.

The important thing is as you noted, we built it, we adjusted it, and you're very happy with the results. A perfect 10 and satisfied enough to take the time to tell others about it. Thank you so much.

Tom

10/10

Reiner coordinated the staining of floors and apartment painting. everything went smoothly 4th time using his services I was completely satisfied would recommend his services without hesitation feel free to contact me with any questions

Approximate cost of services:
$6,000.00
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First Review

10/10

Jason provided blinds for my whole house. This was one year ago. I am happy with the quality, the price and the service Jason provided. A few minor issues were handled promptly by Jason to my satisfaction.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

thanks for the business and glad that your are totally statisfied Manny.

10/10

Referred to me by a friend-Lee was very efficient in assembling the IKEA kitchen I purchased. Easy to interact with and I'm happy with the final product. Another 10/10 review.

Approximate cost of services:
$2,000.00
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Company Response

Manny,

Many thanks for this review, enjoy your kitchen.

10/10

I was happy with Dr. Locksmith and would use them again. I called them as I was locked OUT of my bathroom. They came in short order and took care of that. Additionally, they did a number of tasks in my home that were on my to to list: adding a patio door lock security lock to front door. everything done perfectly.

Approximate cost of services:
$500.00
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2/10

I purchased all my appliances from Tasco and regret doing so. (miele cooktop, stove, subzero fridge, blomberg dw, panasonic micro, miele hood) My dishwasher is a lemon. The service person they connected me with simply told me to read my instruction manual. When that didn't work, I called Tasco back. I was told they would get back to me and didn't. When I followed up once more, sure enough it was beyond warranty and they would not help out in any manner. Not a good feeling after spending 25k on appliances.

Approximate cost of services:
$25,000.00
2 of 2 people found this review helpful.
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10/10

Having used Reiner's services already with my own living space, I retained him again for a rental apartment I own that was gutted. Quite simply, citizens of Toronto/GTA are lucky to have his services available. Highly recommended.

Approximate cost of services:
$80.00
2 of 2 people found this review helpful.
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10/10

Anthony and Mike met with me prior to a home renovation and made suggestions based on my vision for the home. The result is excellent. They have been helpful since I have moved in with questions I might have, etc. Recommended.

Approximate cost of services:
$4,000.00
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Company Response

Glad to answer any questions you have any time!
Check out our blog for cool tech news and other topics relevant to our community www.audioamigos.ca/blog

7/10

new supply of rads and ac unit also. job was done reasonably well. the house was persistently cold in the winter so I had to get another rad installed. I'm not sure how the calculation for my rad requirements was first made.

Approximate cost of services:
$12,000.00
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10/10

I used Solo construction for: paving on side walkway new flagstone walkway at front of home bicycle rack All 3 jobs completed with full satisfaction. Nick is easy to work with. Workmanship is high quality. On time with no surprises. Recommended.

Approximate cost of services:
$12,000.00
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10/10

Will give Reiner another 10/10 to add to the other reviews. My first home purchase was a 4plex. I am doing an extensive reno to two of the units that would become my living place and future rental apartments down the road. 5 months after closing, I was still without a building permit although coming close to signing with a GC. I went from being a renter to organizing a large construction project. I did not feel good about things. I came across Reiner and figured I had nothing to lose and set up a meeting. We met at the house and after listening to him, it was a no brainer to use his services. His experience as a former GC was easily palpable. That I was way over my head became obvious. He pointed out the contract I was planning on signing was GREATLY in favour of my selected GC being highly front loaded, without a holdback and without any real detail. After hiring him, we started off trying to get my selected GC to make the necessary changes. When that didn't happen, we started over. Reiner got more done in 3 weeks than I had managed in months. It is clear he enjoys his work and it seems easy as 2 plus 2 for him. I realize Reiner gets involved with Renos at various stages. Thankfully, this was before work got started in my case. His approach with my home was to define the scope of the work in as much detail as possible so that all costs are in the contract and there are less surprises during the reno which are inevitably more expensive at that point. He achieved this by getting a separate contract for the demolition to identify issues that needed to addressed. This worked out well. He got his hands dirty with regards to existing permit drawings and discovered: 1) A beam in new kitchen was structurally not feasible and suggested a much better design. 2) Engineer did not actually enter my home! 3) Determined that plans to remove dry wall to expose brick would lower fire rating. (to name a few) An excellent design suggestion was made to install a new staircase that will lead to a much better layout. Other practical advice was given from his perspective as a landlord knowing that my renovated space would be future rental units. If one is has no background in construction, you are forced to take the word of the GC, architect etc. on everything. There is great value in having Reiner in the picutre acting as a medium and levelling the playing field. Communication is also excellent as emails are generally returned in no time. Renovations are costly and hiring a consultant may seem like just another expense. However, the service Reiner provides is invaluable. I have no doubt his oversight to this point will lead to cost savings, better final product, and a smoother renovation without my reaching into my pocket constantly for surprises. Things are finally underway with my renovation and I have a level confidence that I would never have obtained doing it on my own. If you are planning a renovation, give Reiner a call as your experience will be as satisfactory as the other reviewers here.

Approximate cost of services:
$200,000.00
Any advice to offer fellow homeowners facing a similar project?
Save yourself the headache. Hire Reiner. Even one mistake on your part can be a very costly lesson.
2 of 2 people found this review helpful.
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