Donald in Richmond Hill

1) Joyce is wonderful. Knowledgeable, attentive and will actually LISTEN to me and would make recommendations and offer the best deal she can within MY constraints. 2) right family run business and NO sub-contracting to unknowns. 3) Crew was prompt, on-time and professional. Work was done within 5 hours. Tarps were laid out for protection and cleanup was thorough. 4) Pictures of progress given to me in real-time. Any structural issues on roof and eavestroughs were dealt with and they kept me informed. The end results were so professional. It was perfect. 5) Joyce was personally on-site to oversee progress and to liaise with me if there was any concerns or issues that come up. This gave me a lot of reassurance. She was always very accommodating and super friendly. She even had her crew help with with an old abandoned birds nest that was difficult for me to rid of because it was so high up. Her crew also helped perform some minor fixes around the outside of the house. (No charge for any of these! ) 6) Unfortunately, the work resulted in some very minor damage to a neighbours property (broken concrete slab on their walkway). It’s a big job. Accidents happen even with the best crews. The really great thing was that Joyce came to inspect and totallly owned up to it. Didn’t try to fight it at all! She immediately offered compensation. (Damage was small only $40). But wow...how great is that? 7) DH was an absolute pleasure to deal with. Super reliable, super trustworthy and truly cares about customer satisfaction. This is one of the BEST experiences I’ve had with a contractor in a long time. Highly highly recommended. 8) almost forgot this: out of 6 quotes I sought from some highly reputable and even some less reputable companies, DH’s quote was among the most competitive (best price). So... best price, best service and outstanding work and follow up support (on neighbours damage).... who can ask for more?!?

Ok, first off.... I'm a little suspicious about the pattern of reviews of this company on Homestars. A string of ZERO or near ZERO ratings followed by another string of PERFECT 10's?!? Comon! It's quite obvious that the company is writing fake reviews to combat all the negative reviews.... If true, it's quite pathetic! Anyhow, enough of the above rant. On to my review. Overall, this company has performed all duties as promised. They showed up when they said they would. The applied the treatment they said they would. And left very informative notes about the type of treatment that was applied and instructions for me to follow (i.e. no watering for 2 days....etc.). From the perspective of doing what they promised to do, I am satisfied. Now...onto effectiveness of their treatments. AERATION: effective (overall quite happy) Fertilizer: mostly effective (overall satisfied) Weed Control: completely ineffective Ok...I'll just comment on the weed control aspect. To sum it up, it sucks. There was absolutely no measurable reduction in the number of weeds....in fact, there are more than ever. I would say that their weed control is about as effective as a bottle of Weed-B-Gone.... (which is to say....it does really nothing unless you're applying it almost daily). I originally contracted with Weedman to control the weeds, primarily. Aeration and fertilizing were just add ons. For them to fail miserably on the weed control aspects was very disappointing. Enough so that I cancelled my contract with Weedman. Perhaps it's not totally Weedman's fault. The government did ban all use of pesticides/herbicides. Weeds are running rampant throughout the entire province. So I understand that it's an uphill battle. I guess it was just wishful thinking that I thought that Weedman had a little secret weapon, so to speak. But it turns out....not so much. Anyhow, a little word of advice for those who want to cancel their agreement with Weedman: Weedman makes it VERY clear that they are a continuous service company, which means that they will keep coming back to service you (and bill you) until you tell them to stop. And you can't just "tell" them to stop.....you have to provide WRITTEN notice. Read the Consumer Protection Act (2002) carefully.... follow proper procedures. Don't be IGNORANT....and then blame Weedman for it. If you want consumer protection, follow the proper protocols and you will get your protection. I did it, and Weedman never came back. They do call back frequently to ask if I want to sign up for services again, which is fine because they were always very polite and professional. I just politely decline. Anyhow, on their aeration and fertilization services, I can recommend them. On their weed control services, I cannot recommend them. Sorry guys....I'm convinced that the only effective means of weed control is to yank them out by hand....then maintain a healthy lawn....lots of overseeding....re-soiling....careful fertilization and efficient watering. I'm doing this now for the first time....and this year, my lawn has never looked so good! Like a fluffy green carpet! Weeds are now fewer and far between. They are smaller too....and so easy to manage. Its like a battle between weeds and grass...take good care of the grass and they will fight the battle for you. That's the secret, my friends...

I had at least 30 or so small trees to be removed from our backyard. We also wanted to remove the stumps. After calling 5 contractors (including Al Miley), we compared quotes which varied tremendously. I thought that Al Miley, being so well reviewed on Homestars.com, would have been one of the more expensive ones, but who would have thought that they ended up with the lowest quote. Their crew came right when they said they would. Extremely friendly and very professional. The job was done quickly, thoroughly and properly. Everything was totally cleaned up in the end as if they were never there. I would deal with Al Miley again in a heartbeat and would recommend them to anyone. I wish all contractors are of the same calibre.