I am extremely disappointed with Harris Plumbing. A few months ago we ended up paying $500 to have our kitchen sink re-plumbed. Although I was quoted the total cost in advance I wasn't provided a breakdown and learned afterwards I paid $120 for 2 simple kitchen supply pipes! We couldn't afford any other needed plumbing jobs based on their prices. We eventually found a great plumber who charged us a fraction of Harris, did a fantastic job, fixed an item Harris told us would need replacement, and pointed out the numerous faults in the plumbing job Harris did complete. We will never recommend or use Harris Plumbing and feel we paid far too much for sub-par work.
- Approximate cost of services:
- $500.00
- Company Response
Hi Jenn, first of all I apologize for the delay in responding to your comments... I just saw your review today. It's definitely unfortunate that you feel the way you do and I am going to do my best to address your concerns.
We called you almost immediately after our plumber left your home. We left a voice message "Happy Call" asking for your feedback (like we do for every customer) regarding your experience with us and did not get a response.
I would be happy to go over the details of what Scott had to do, and your invoice items with you. For example, your supply pipes were just $59. Please call me at the office at your convenience.
(Scott was your plumber. He is very skilled and personable. Please see comments posted about his work 3 reviews down...)
Thank you Jenn and I look forward to speaking with you soon.
Paddy