Reviews

0/10

We purchased a house and inherited a lease of a tankless boiler from MorEnergy, which has since been bought out by National Home Services (NHS). The lease was through Maxium Financial. NHS is easily the most unprofessional company I have had the displeasure of dealing with. Firstly, they nearly always have "longer than average call volumes" - so count on waiting on hold a long, long time. Secondly, I have never been given such an incredible run-around by a service company. Our boiler has made a loud screaming noise ever since we bought the house. Over a 2-month period, NHS visited 5 times to try to repair it. Each time they made us sit around for a 4-hour window and showed up near the end (twice, they were no-shows entirely). After 2 months they were still not able to repair the unit. They then refused to let us out of our lease, insisting we had to sign a new contract with them to get a new boiler. I escalated it to their management and response times were extremely slow and full of red tape and run-arounds.

Approximate cost of services:
$45.00
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10/10

Augusta Movers was recommended to me by a good friend, and I was glad she did! They were very professional right from the start. The online quote system was super convenient (and accurate), and Dinko was very responsive. Nick and team arrived for our move right on time, and I was very impressed with the care and attention they took. They put protective mats down on our floor, and wrapped all of our furniture. They were very careful not to nick the new paint job in our new house, and nothing was damaged. The total time was about 6 hours, very close to the estimate they provided.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your testimonial Mari!
Our online system is one of the latest moving softwares on the market and it has been proven by our customers to be pretty accurate indeed. It is very convenient especially for consumers who don't feel comfortable letting movers in there house right from the get go. Not only, but receiving an online quote will allow you to look at the details at you own peace and will eliminate the pressure associated with having to give an immediate answer. The system will allow you 3 days. Enough time to collect estimates from other companies and to compare them. If after receiving the online estimate from us you still like us to come to your place to confirm the estimated time and you are in the GTA area, we will visit your home without any questions.
Thank you for supporting our local business!
Best of Luck!
Augusta Movers Toronto team