Reviews

2/10

The work was done in a reasonable amount of time. They are quick to respond and price is reasonable. However, their workmanship and customer service is substandard. There are nicks and scratches on the cabinets and when we asked for changes because the "insdie" of the drawers were not the same color, they refused. I don't think they care about repeat business or customer service at all. They kept arguing with us on what looks good and what doesn't. Not very professional at all. Beware of this place.

Approximate cost of services:
$6,500.00
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Company Response

Not exactly like what you saying, at the beginning when we provide you ideas and estimate, I did mention you if you only re-facing the cabinet doors, we only can re-paint the doors which the outside of cabinets. Your existing cabinet inside is not match the new paint color, we can not do anything, because we can't repaint them without machine, they are already assemble together, we did lots of re-facing/repaint kitchen, the customers are all understand the situation, all the panels are assemble already, no matter how carefully the worker re-paint inside frame/panel edge by hand (not machine), the result is not perfect. That's why we will remind everybody at the beginning, if customer want the same color, they can choose a similar door color to match the inside. We're not arguing, we still trying to explain to you, but you don't understand. I know this is misunderstanding, you can try ask other workers to help you glue the new edge, they might be charge you too much, but 100% the result you wouldn't accept, because the glue can not be all cover, it's not machine, after they finish, you will find the edge will peel off soon.

9/10

Brian is a professional. He has the best sales pitch and showed genuine interest in his profession. I was not completely satisfied with the painting and he came back to fix it.

Approximate cost of services:
$4,500.00
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Company Response

Hi Flora, Thanks so much for your feedback and giving us another chance to make it right for you. Keep in touch and if there are any problems or questions, you know I will always be there! Sincerely Brian

1/10

I would not recommend this place to anyone. They finished my whole house in 4 days and it was poorly done. There were cracks on the floors and the basement was left uneven. I asked them why they did not level the floors prior to installing the hardwood and they responded that it was "Not Their Specialty". So, I have to live with uneven floors because they refused to fix it. On top of that, the sanding of the stairwell was poorly done and you can see the scratches and nicks. The workers were impolite and left cigarette butts everywhere. They even smoked inside the house and left my washrooms in an unsanitary state. Please beware of this place.

Approximate cost of services:
$15,000.00
1 of 1 people found this review helpful.
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10/10

extremely knowledgeable. Vahn from Solex Group spent 3.5 hours on inspecting our home from the Roof to the basement. He provided a thorough report on what needs to be fixed on the immediate and long term. He definitely provides more than a visual inspection and goes above and beyond to ensure your confidence and satisfaction. I highly recommend Vahn and Solex for home buyers.

Approximate cost of services:
$450.00
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