Terence in Toronto

Giorgio was the first plumber to return my call, and the first to show up for an estimate. I had a good feeling right away but decided to get a few more quotes (which they say to do), and eventually went with another company that billed by the hour (which they say NOT to do - what was I thinking??). The hourly guy was a total disaster, wasting time and cutting corners. I had to fire him and ask Giorgio to salvage the job, which he did with skill and professionalism. Here are his strengths as I see them: - A wealth of experience, from old houses to huge hospitals and everything in between. He knows the technical stuff inside out. He can tell you exactly what is the correct way of doing something and why - try asking some other plumbers and compare. - Attention to detail. Everything is precise, plumb, and level. He considers the finished product and overall look of a project. He comes prepared, works systematically, is organized and tidy. - Easy to work with. He is willing to answer questions, and will make suggestions but is not overbearing. He is easy to get a hold of and always answers the phone. He clearly still enjoys his work and takes pride meeting the customer's needs. - Honesty and professionalism. This is definitely most important. Sometimes it's hard to tell when meeting contractors (or anyone for that matter) for the first time. But in Giorgio's case I am quite certain that he treats everyone he meets with fairness and respect. He has plenty of positive reviews on Homestars to support this and I'm very happy to add to that list. Thank you Giorgio and crew, and all the best.