Ll@Markham

I called & ask for the price for repair the furance and the technician asked me questions to understand the situation & gave me some advice on what might be the problem. Also, he suggested a maintenance plan which is more cost effective. While we were considering, my furance doesn't have the noisy noise so we don't need the plan last year. I think my sister-in-law has used their service too & the comment is good too.

I bought patio slab & few round stone brick this summer. The patio slab required cutting as well. They cut it in a very professional manner & I don't have to wait too long too. The staff helped me to loaded these heavy slab to my car with care. for the stone brick, since I'm familiar with which product I should use. The staff asked me what are they use for & explain to me in details which one should be better. Also, since the size is not fit to my use after I bought it, they offered me exchange to another product that I need too without asking me question.

I bought a wood bench for my backyard in the summer. At that time, some boxes were damage but looks like the products are find. The staff is very patient to open the box I select & check for me. I used the wood bench for two months but the iron part already got stain & the wood start fade out.... but I won't complain as I bought it in a big sales price instead of orig 199 price.

I got a quote for around $3,100 for extend driveway and sidewalk. Based on the salesman, we don't need retaining walls and even brick stop and we will need only one step for the front entrance. Also, he confirmed that the grading after replacing the existing lawn & side walk by the new interlock will be almost the same. It will be very nice. We based on this, sign the contract this Sept. Suddenly, yesterday, the installing team come in & told us that there will be extra step & retaining wall to be installed so the job will be do properly. Otherwise, the grade between the existing lawn & the new interlock will have a gap (several inches to one foot). Also, front entrance will need two steps instead of one step to fit properly. Thanks for Gregg & Charlie. They came in separately to review the site on Tue and advised that most details are the same as original confirmation. Just some minor things to be resolved and they suggested a simple but good solution to resolve them. Although we encountered some problems before the installation stage, Gregg & his team solve it in a timely & professional manner. In addition, they arranged their team to do the work within few days. Now, my driveway was repaired and the extended driveway and sidewalk were done as well. They look really nice (even better than I expected). Another important thing I would like to mention. Really thanks to Anthony, Brain and Dain. Although our job is a small one, the installation team handled it patiently, the color and pattern of the interlock, the shape & color of the border they matched look amazing. Also, after they finished the job, they cleaned up my front lawn and the road very well. Even a small puddle of soil, they removed it. I'm truly impressed by their great work. Thanks a lot for your work. I would highly recommend Loc Tite to my family, friends and neighbours.