Reviews

10/10

I callEd Distinct after reading several great reviews from people in my immediate neighbourhood. They were very helpful and honest from day 1. The owner & all the technicians were great to deal with.

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Company Response

Hi Diana, thank you so much for your kind words and 10* review. We are always so thankful when our customers take the time to share their positive experiences with others. We have enjoyed working within your neighbourhood and appreciate how welcome you made our team feel in your home. Honesty is one of our core values and we appreciate you highlighting that as one of the positives that stood out for you with your installation. We hope that we can continue to bring you excellent customer service for many years to come. Have a wonderful day!

0/10

New management would not honor agreed upon price. I've been a customer for over 8 years. Tried to up sell me double the price for half the work. Manager yelled at me on the phone he didn't need my business. Very shady new business practices. Hugely dissapointed.

0 of 1 people found this review helpful.
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First Review

10/10

We had Ori from smc come and re-key our new home, the initial customer service on the phone was excellent, the locksmith showed up on time and tackled our project quickly. He even came back later that same evening at no charge to fix a door handle that wasn't working correctly. I'd use these guys again & recommend them.

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