Reviews

10/10

They were not the cheapest , however, not the most expensive.... and worth every penny.... workers were extremely professional and did amazing work!! Quality of their work was second to none.... I would highly recommend these guys!!!

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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0/10

We had the Basement Guys waterproof our home three years ago and have water entering our home ever since. I have been fighting with them ever since and they have refused to guarantee their work.... They are crooks!!!! Stay away from them!!!

Approximate cost of services:
$2,500.00
2 of 2 people found this review helpful.
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Company Response

WE HAVE NO IDEA WHO THIS PERSON IS AND IT IS TOO OLD FOR HOMESTARS TO INVESTIGATE. WE HAVE NO RECOLLECTION OF ANY UNRESOLVED ISSUES. Hi Jenniger, I have just been notified of this review and even though it is 2 years old I would like to opportunity to speak with you about your experience and see if there is anything to resolve. Please call Jason - 905-598-4355 I am the owner of The Basement Guy so I can try to take care of this. Please reach out so I can be assured that this is in fact a legitimate review. I cannot think of anyone that we have not responded to. We have been members of the BBB for over 10 years, 7 years longer than this site without any negative reviews or claims.