Salesman told us it would take 1 day to install 2 sliding doors and 1 window. Received an email couple of days before appointment indicating installers would arrive between 8 and 10 am. 2 guys showed up after 11:30 telling me this was a 2 day job. They proceeded with install till almost dark on first day. Second day only 1 installer showed up and he struggled all day till 1 hour after dark trying to put flashing around window. I just wanted him to go home so my wife could have dinner. He finally aggreed to leave at 8 pm and come back a third day. The last day he finished after lunch again by himself but a repair ticket was opened to have someone fix rip in the new screen and try and fix a screw that pushed up through formica base of window durning installation (explained as a default with window ). A Week later someone arrived and the hole in formica was just filled with some dap (different colour than the formica ) and the screen had to be taken back to shop to be re-screened as he ran out of screening. When new screen door arrived it picked up a nice long scratch thought the paint to bare metal . Company does not pay attention to detail and I would NOT recommend them.
- Approximate cost of services:
- Company Response
Hi There, We are sorry that you had this experience and would like to speak with you. Please contact us 416-332-2585