Reviews

10/10

We found Canada's Restoration Services on HomeStars after mold was found in our attic during a home inspection. The Project Manager assigned for our consultation was Oscar. Oscar was extremely professional and patient, taking the time to explain what he saw in his inspection and what the options were for remediation. He provided us with a scope of work and a quote within the same day (after regular working hours, too!), and was able to schedule his technicians to perform the work within the same week. On the day of the remediation, the technicians (Lester and Ivry) arrived on-time and were super polite and professional for the entire duration of the job. They protected the area that they were working in and sealed it off from the rest of the house to prevent contamination. Upon completing the job, all items and contaminated material was removed from the house, leaving the area they worked in in the same condition as it was before they arrived. A day later, Oscar followed up by sending us photos of the completed job, as well as a certificate proving that the remediation was completed by a certified company. It’s clear that Oscar and his crew are truly dedicated and take pride in their work. Canada's Restoration Services definitely deserves the high praise and ratings it receives. I would definitely recommend them to anyone in the same situation.

1 of 1 people found this review helpful.
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Company Response

Hi Wil,

Thank you for your positive feedback. At Canada's Restoration Services, we strive to provide professional and reliable services to our valued customers. Oscar has been with the company for over 5 years now and is a hard working team leader at Canada's Restoration Services. We are delighted that we were able to help and will provide Oscar, Lester and Ivry with the recognition they deserve. We wanted to thank you for your recommendation and look forward to speaking with you again!

Sincerely,
Canada's Restoration Services Team

10/10

My A/C wasn't running yesterday, but I didn't confirm this until the wee hours of the morning (furnace fan was running for 4 hrs and thermostat showed 'AC On'). I decided to call Fred today to see if he could come over to take a look. Fred showed up 20 minutes after our conversation and got right down to work. Within 5 minutes he found the problem: Mice had chewed through a couple of the wires in the A/C unit. Fred repaired the damaged sections and the unit came back to life when we turned it on! I'm extremely pleased with the fact that Fred could accommodate me on such short notice (on a Sunday morning, too!). Like my first review, I highly recommend Cozy World to anyone looking for a company with superb service and knowledge of HVAC.

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Company Response

Hi Wil
I hope you and your family are doing well
Thanks so much for taking the time and writing this review
We appreciate customers like you

10/10

My A/C decided to give up this past weekend; the air coming out of the registers was not cold. I found Cozy World Inc. through Homestars.com and, seeing all of the highly-rated reviews, I decided to give them a call. I got a hold of Fred on Wednesday (Tuesday was a stat holiday) and explained my situation. He came over on Thursday evening and confirmed the problem (low on refridgerant) after an inspection. I had to make a quick decision since the weather was going to heat up again, so I contacted him the next morning (Friday) and asked if he could install a new system (condenser and evaporator coil) as soon as possible. Even though his schedule was fully booked until the end of next week, he was able to squeeze me in and came over this morning (Saturday). The work was quick (under 4 hrs), clean (they laid down sheets wherever they needed to walk), and the pricing was reasonable (includes parts, labour, removal of old units). Also, the fact that Fred could fit me in on such short notice is a great thing. Cozy World definitely deserves the high ratings it gets and I would definitely recommend it to others!

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